My daughter's DODMERB account now shows "Complete and On Hold" and states, "Our CIV Team case managers have identified some errors in your examination records. We are working to resolve these issues with your Providers." I searched these forums and previously people with this status had been told to be proactive and call. Do we call the doctor they sent us to? Do we call someone at DODMERB to ask what the error is? I am not sure who we should contact. Thanks!
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